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I can't even get them to respond to just a resume and cover letter.
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That could be a reason right there: you're pretty much fishing without a lure/bait.
Throw your URL somewhere on the resume, on your signature (if you email it to them), and try to send them a demo reel if you physically can. If you just send a resume and cover letter with no examples of your work, they might not bother with it at all as it would just be wasting their time (they're bound to have a pile of actual portfolios/reels waiting for review, and they aren't going to go out of their way to hunt down yours). Make sure they see a juicy worm, and they're more likely to bite.
As for the resume itself, I'd shorten it to two pages to give them less to read (if you're applying for an art position, they probably don't need to know you were a custodian six years ago). Maybe group the Related Skills bullets so that all the Adobe products are together, as well as the Macromedia ones.